Business Intelligence Management Studies

The Relationship between Information and Communications Technology and Ease of Doing Business Globally: Cluster Analysis Approach

Mohammad Taghi Taghavifard; Atefeh Mehrparvar Hosseini; Shima Salehi Moghadam

Volume 8, Issue 31 , April 2020, , Pages 5-22

https://doi.org/10.22054/IMS.2019.35409.1436

Abstract

Since information and communications technology has development potentials in all aspects, assessing the impact of IT development on improving the business environment is very important. In this paper, using 2017 global data, 140 countries of the world were divided into 4 clusters with a credit score ... Read More

The impact of knowledge management on "the success of customer relationship management” considering the mediating role of organizational factors (Case: Bank Melli Iran)

M. Taghi Taghavifard; Mandana Vaghef Kohi; shima Salehi Moghadam

Volume 3, Issue 12 , September 2015, , Pages 77-95

Abstract

The objective of present article is to study the effect of knowledge management considering mediating role of organizational factors. This is an empirical research and the research method is descriptive survey. Research statistical population consists of 5480 staffs of Bank Melli Iran located in Tehran. ... Read More

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Author = Salehi Moghadam, shima

The Relationship between Information and Communications Technology and Ease of Doing Business Globally: Cluster Analysis Approach

Abstract

The impact of knowledge management on "the success of customer relationship management” considering the mediating role of organizational factors (Case: Bank Melli Iran)

Abstract